This policy explains the cookies and similar technologies (browser storage, tags) used on louelavie.com by Loue La Vie Exotics, operated by 9178-2243 Québec Inc. It complements our Privacy Policy (louelavie.com/privacy).
A cookie is a small file a website stores in your browser. Some are needed for the site to work; others are optional and are used only if you agree.
On your first visit a banner asks for your choice. "Accept all", "Reject all" and "Customize" are offered side by side, and nothing optional is set or loaded before you choose. If you reject, the site works exactly the same.
Your choice is saved for 12 months, after which we ask again. You can change it at any time with "Cookie settings" at the bottom of every page or with the button below. If you withdraw a consent, the related Google cookies are deleted from your browser and the page reloads without those tags.
Cookie settingsThese make the site work and cannot be switched off. They are not used to track you.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| lang | louelavie.com | Remembers your language (English or French). | 12 months |
| llv_consent | louelavie.com | Remembers your cookie choices and when you made them. | 12 months |
| llv_lang (browser storage) | louelavie.com | Remembers the language of the booking page. | Until you clear it |
| llv_popup_seen_… (browser storage) | louelavie.com | Avoids showing you the same promotion too often. | Until you clear it |
| sb-… (sign-in) | louelavie.com (Supabase) | Keeps you signed in to your customer account. | Up to 400 days; renewed while you stay signed in and deleted when you sign out |
| Payment cookies | Square | Process card payments securely and prevent fraud on the booking and gift-card pages. Set only on those pages. | For the browser session or a short time (for example, Cloudflare’s __cf_bm used by Square: 30 minutes), as set by Square under its own cookie policy |
Used only if you accept analytics. They tell us, in aggregate, which pages are visited, where visits come from and what kind of device is used, so we can improve the site.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_… | Google Analytics (Google tag GT-NC8BBHS) | Distinguishes visitors and visits for statistics. | 2 years (Google default). Google keeps the resulting statistics for a limited period under its own retention rules. |
| Vercel Web Analytics | Vercel | Counts page views and booking steps (for example, a Reserve button pressed). Uses no cookies; visits are counted without identifying you. | No cookie |
Used only if you accept advertising. They let us measure whether our Google ads lead to bookings, and let Google show our ads to you on other sites.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| _gcl_au, _gcl_aw | Google Ads (AW-1001950998) | Links an ad click to a booking (conversion measurement). | 90 days (Google default) |
| Google advertising cookies | Google (google.com, doubleclick.net) | Ad measurement and remarketing, under Google’s own policies. | Set by Google |
Our pages load fonts from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with them; no cookie is set for this. The website chat sends your messages to our provider Anthropic to generate answers (see the Privacy Policy).
You can also block or delete cookies in your browser settings. Blocking necessary cookies may stop parts of the site (language, sign-in, payment) from working.
Questions about this policy: info@louelavie.ca (subject: "Privacy") · 3265 Jean-Noël-Lavoie, Laval, Québec H7P 5P2. The person in charge of the protection of personal information is the Owner (Privacy Officer).